Exclusive Customer Benefits

Jackson, Lytle & Ingling Williams Funeral homes serve our customers beyond their expectations. We understand that what served the families of our community years ago may not be what serves them well today. That is why we remain at the forefront of innovations that provide real comfort and practical solutions to help our customers.

1. 100% Service Guarantee — Jackson Lytle Williams Funeral Home and Ingling Williams Funeral Homes are committed to provide our families the best possible service. We strive to ensure your satisfaction by providing a 100% guarantee. If there is any part of your service that you are unhappy about and we are unable to correct the problem, we will refund that part of the service charge.

2. Bereavement Travel — This travel program provides the best available travel options, often with significant savings, on airfare, lodging and car rentals throughout most of the United Sates and Canada. The program helps family members make travel arrangements through the assistance of dedicated travel agents. Up to four members of the immediate family may utilize the program to travel to attend the funeral, memorial or graveside service.
3. Child and Grandchild Protection Plan — If an individual prearranges a funeral and pays for the prearrangement, or if a family has had at-need arrangements with Jackson Lytle Williams Funeral Home or Ingling Williams Funeral Homes in the past, the funeral home will provide as an additional benefit, and at no additional cost to the Purchaser, a child and grandchild protection plan. In the event of a death of any unmarried child or grandchild, under the age of 21, of the Purchaser of a previous agreement the funeral home will offer a matching funeral service at no charge to the family.

4. 24-Hour Compassion Helpline — The Compassion Helpline is a service offered to help those in grief. It gives you somewhere to turn for help, especially if those who normally support you, like clergy, family or friends are unavailable. The Compassion Helpline is a counseling resource available 24-hours-a-day, 365-days-a-year. It is staffed at all times by licensed professionals who are trained in grief counseling.
5. Aftercare Planner — Managing business affairs and closing an estate after the loss of a loved one can be a daunting process. Unfortunately, many of these details require immediate attention. The Aftercare Planner is a comprehensive guide that provides a step-by-step organizational system to help you simplify and prioritize the tasks at hand. The Aftercare Planner will help reduce professional fees and unnecessary service charges and will minimize time and effort.
6. Everlasting Memorial — An Everlasting Memorial provides the ultimate way to preserve and share a beautiful life story. We will help you to archive writings, pictures, and other images that capture and document the essence of your loved one electronically, essentially developing your own web based scrapbook.
7. Grief Management — We like most funeral homes offer many brochures, booklets and videotapes to help families cope with difficult times a person may be having with the loss of a loved one. However we also a offer a 24 hour compassion Helpline where a person can call a toll free number and speak with some one in the comfort of there own home and on their terms to help deal with their grief. We also have a minister on staff to help in person if preferred.

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