Jackson Lytle Lewis Funeral Homes

RETURN POLICY

1. If your product is defective on arrival or incorrectly shipped, please notify Jackson Lytle Lewis Funeral Homes within 14 days of receiving the product.

2.  You will need to provide the following information, most of which will be on your invoice before we can offer a refund or replacement:
• Name and contact details of original purchaser
• Product name of product to be returned
• Date on invoice
• Date of receiving the product
• Reason for return

3. If you return a product because it was defective on arrival but we find that the product is in full working condition or any defects or damage were caused after you took receipt of the product, it will be returned to you.

4. If the product is defective or incorrectly shipped (different to the one you ordered), upon receipt of the returned product, we will offer you to select either a replacement product or a refund by applying a credit against the credit card used for the original purchase issued for the original purchase price of the product and associated freight cost.

Consumer Data/Privacy Policy

1. We do not collect personal information when you visit our site unless you place an order or contact us via our web-based email form.

2. When you place an order you will be asked for the following personal information: your name, email address, mailing address, delivery address and phone number. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and shipping carrier for delivery of your order.

3. We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.

4. When you submit feedback or questions via email, we will request your name and email address. We use this information solely to respond to your enquiries.